Privacy Policy

This privacy policy sets out how Aston Scott (AS) uses and protects any information that you give AS when you use this website.

AS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

AS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/12/2010.

What we collect

We may collect the following information:

  • Name, address and job title
  • contact information including email address
  • information required in order to assess your needs and calculate an insurance premium

What we do with the information we gather

We require this information to understand your needs and provide you with quotes, policy documents and policy information, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

The security of your data is extremely important to us. Access to your personal data is only provided to our staff. We do not pass information about you or your company to any third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to AS, Malling House, West Malling, Kent ME19 6QL.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Once again, thank you for your help and for explaining - this is very reassuring. I am very glad that I have chosen Renovation Plan to insure me on this occasion. And because of how courteous and helpful you have been, I shall ensure that all future projects are insured with yourselves.

Paul Chappell
Warwick

Thank you very much for all your help, you have a great policy which offers much better cover and is cheaper than your competitors! I am very impressed with how quickly you turned this around for me. I shall be recommending you to everyone!

Penny M.
Surrey

You've been an excellent company to deal with. I was despairing of getting any renovation insurance through the usual channels until saw you recommended on the website and it's been very straightforward ever since! Best wishes

Lynne Pearce
Argyllshire

Thank you for the cover for the past year. It has given great peace of mind and I will definitely use you again for any future projects.

Julia H.
Sale

I would like to say that the level of service was excellent. You called back as promised, dealt with enquiries and answered my queries in an efficient and timely manner. It is, unfortunately, uncommon these days to receive good service and it made a pleasant change to deal with you and your company.

Mr Burgess
Surrey

Your assistance and excellent customer service should be rewarded and I would not hesitate to recommend your company to others.

Heather Godfrey
Insurance Agent

Many thanks for your help and prompt attention today. I am impressed with the understanding you and your company has of the requirements and as soon as we have a date for exchange of contracts I will be getting in touch with you again.
Based upon our limited interaction (and in particular your help and prompt response) I will have no hesitation in recommending your company to others.

Richard Silk
W. Sussex

Many thanks for your quick reply. I'll be in touch in due course to discuss increasing the level of cover as the project progresses. It is reassuring to work with such professional brokers. Many thanks again.

Allan Jones
Wirral

Many thanks, as always, for your help. Your customer service is outstanding!

Amelia Prosser
Shropshire